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Superior
APS retrieval Anywhere ... Anytime. |
With
APS Direct™ your
medical records are just a click away! |
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Do you need the APS
records of a certain patient within a week but already have
your hands full? Is your time best spent with clients or trying
to track down medical records? Is your business suffering from spiraling
phone bills for making endless follow up calls to other copy service
providers or doctor’s offices to try to secure patient records?
Then the solution you are looking for is to let Westside Copymaster handle
all of your APS retrieval needs.
The primary concern of Westside Copymaster is the convenience of |
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integrate our clients into our medical record retrieval procedure
to ensure maximum transparency in conducting the service. We
stand apart from the crowd. |
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| Westside CopyMaster
provides a secure, effective, convenient, rapid process for
retrieving APS records
all over the country at the click of the mouse
or by the fax via its sophisticated APS Direct™, which makes the
APS available over the Internet in the shortest possible time. |
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Our APS Direct™ software
is the ultimate in APS records retrieval and provides our
clients with the means to initiate, monitor, and manage their
orders completely online from the same interface. Once the
order is placed via fax or Internet, APS Direct™ takes
over. It is a completely web based, paperless solution streamlining
the entire process of accessing APS records |
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order status availability around the clock. Clients can check
the status of their orders online 24/7 and can view details
regarding an order, including all contact made with the medical
facility, via a 128 bit secure back-office application. |
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We also have the built-in
ability to send messages directly to the staff member responsible
for the order to allow
for rapid response without making a single phone call.
We also offer immediate proactive status updates ProStat™.
With ProStat™ you can receive an e-mail notification
whenever anyone updates your order, thus allowing you to
track your order status without even logging in! APS Direct™ also
provides immediate access to download the medical records
via the Internet the moment they have been secured.
All confidential information of the medical records is
protected with 128-bit SSL encryption to ensure patient
privacy and conform to HIPPAA requirements.
Insight to
Westside CopyMaster's APS retrieval operation procedure: |
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We
maintain a very low average turn-around time for APS retrieval
of about 5 business days, and in some cases in as little
as 24 hours. |
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At
Westside, we treat all orders with equal importance and
all APS retrieval cases are treated as urgent. |
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Our
clients and their staff can access the APS Direct™ system
on our secured server irrespective of time and place through
secured entry point thus ensuring both privacy and accessibility
while retrieving their medical records. |
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You
can manage your orders entirely online and even send messages
directly to the Westside staff member who is responsible
for your order for a quick response. |
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If
necessary, our helpful personnel will also answer any questions
you may have via the telephone. |
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After
obtaining the APS records, they are made instantly available
online |
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Westside
holds the edge over other competitors in APS retrieval
because it offers the client the advantage of flexible
billing. |
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We
offer the most advanced technology, the best possible APS
retrieval service at the most cost effective price. But
we do not compromise when it comes to our service quality. |
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Finally
we provide round the clock, three sixty-five days a year
dedicated service and endeavor to excel for all prospective
and existing clients. |
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